Bitpalast® High Security Privacy Policy

SSL Data Encryption

All data submitted to Bitpalast® using our web forms is encrypted. Any files uploaded to our server are also encrypted. Data transferred on an encrypted connection such as this cannot be eavesdropped, read, or manipulated by third parties.

The yellow padlock icon in the bottom right corner of your web browser tells you when an encrypted connection has been established. Further, our trust center marks every SSL-protected page with a date seal. Click on the seal to confirm that the SSL certificate Bitpalast® uses for encryption is valid.

My data is top-secret. Can I trust Bitpalast®?

Our company has been in the market since 1990 and our reputation is second to none. From day one we have worked for businesses with high security and reliability requirements and still do, such as Berliner Volksbank, one of Germany's largest mutual banks. It is inconceivable that we would ruin our excellent reputation by a breach in data security. If banks trust us, then so can you! Bitpalast® is only interested in your data for processing it in accordance with your order.

What happens to my data after submission
to Bitpalast®?

Bitpalast® only collects the data necessary for business operations. Your data is stored on computer systems only a few employees can access. For example, just two employees have access to our file decryption service. Most of the computers are located in high-security data centers in London and Frankfurt. As a matter of course, all systems are password-protected.

Personal information

Bitpalast® collects personal information while you surf our website. Personal information comprises all personally identifiable information about you, such as your name, address, email address, or phone number, and that is not otherwise publicly available.

Bitpalast® automatically records information from your browser in our server logs, including your IP address. However, we do not track visitors by name or address, nor do we log who has visited specific pages and who has not. The log file information is a common technology used by most websites and is mainly used to determine the number of visitors to specific pages and to improve our services.

Tell-a-friend function

For marketing purposes we store which page has been referred from which e-mail sender's address to which e-mail recipient's address, but we do not store the content of the message sent to the recipient along with the referral.

Palace's dispatch

We collect your e-mail address, salutation, and your name that you enter when you subscribe to the palace's dispatch and use this data to personalize the newsletter. When you cancel your subscription, this data will be removed from our mailing list.

Contact form

We collect the data you enter into the contact form and save it for processing your contact request and possible future contacts between you and us.

Order forms

All data you enter into our order forms will be saved by us for the purpose of order fulfillment.

Payment processing forms

For online payments, Bitpalast® cooperates with "PayPal" (an affiliate of eBay). Data stored at PayPal, such as your credit card number, is not forwarded to Bitpalast® and is not stored by Bitpalast®.

Domain name search

Bitpalast® stores all domain name searches done on our website to prevent abuse of this service and for future implementation of service enhancements.

Combining data from different sources

Bitpalast® may combine information about you with information we receive from business partners or other companies.
 

However, project content data (such as files from a software development project or from data decryption services) will never be linked to you in this manner.

Does Bitpalast® forward data to third parties?

Bitpalast® does not sell, rent, or share personal information about you with other people or non-affiliated businesses except to provide services you have requested, or if we have your express permission to do so or need to share information required by law.

Does Bitpalast® store cookies on my computer?

At the moment, Bitpalast® neither sets nor reads cookies on your computer. Should this change in the future, we will provide corresponding information on this page.

Updates of this privacy policy

Bitpalast® may update this policy and will inform you about changes by placing a notice on our site.

Should you have any questions about our services or this website, please contact us at

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